If for any reason you are not satisfied with your purchase, you have 28 days from the date of purchase to return your products.

Contact customer service by email:

prettyflamingoboutique1@gmail.com

let us know why you wish to return. refunds take 3-5 working days from the receipt of the item. The cost of return shipping will be paid for by the customer. Please obtain a proof of postage receipt.

Special Conditions

To protect all our customers and ensure that we handle every return or exchange with fairness, we cannot accept a return or exchange (even within 28 days) in certain situations including:

*Personalised items - please check all spelling carefully before submitting your order - the only exceptions to this is if your item has been damaged in transit or its a mistake on the shops part.

*Products damaged by misuse, abuse, care or negligence, or accidents (including pet damage)

*Products showing excessive wear and tear

*Products that have been returned and not packaged properly which has led to damage on return

*Products returned for personal reasons unrelated to product performance or satisfaction

*On rare occasions, past habitual abuse of our returns agreement.